State Farm® Insurance Agent Kersha Parker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dusty Anderson
October 8, 2024
5
out of
5
rating by Dusty Anderson
"They’ve always been great and saved me money as well! This is an overdue review, but after a winter storm I had a lot of busted pipes underneath a rental property. State Farm was covered up and I couldn’t get an adjuster out, so I couldn’t get water back for the tenants because this repair cost SEVERAL thousand dollar. Kersha came out herself, we crawled under this trailer, and she did a virtual inspection via Zoom. Then stood out in the cold and convinced the adjuster to accept my contractors estimate so I could make the repairs and get water back on for this family. Couldn’t have asked for better and honestly never expected service of that caliber, highly recommended!"
We responded:
"Thank you so much for your kind words, Dusty! We’re thrilled to hear about your positive experience with our team. It’s always our goal to provide exceptional service, especially in challenging situations like yours. We appreciate your recommendation and look forward to assisting you again in the future! - Kersha "
Mollie Sayer
July 19, 2024
5
out of
5
rating by Mollie Sayer
"Lola is the best!! She was very helpful in the process of getting insurance for our home and car insurance!!!! If I could give 10 stars I would!!!"
We responded:
"Mollie, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Kersha"
Kaycee Fulbright
July 12, 2024
5
out of
5
rating by Kaycee Fulbright
"Leah does a great job in every aspect. She communicates clearly, is responsive and will go above and beyond to meet your needs."
We responded:
"Kaycee, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Kersha"
Ralph Odom
July 12, 2024
5
out of
5
rating by Ralph Odom
"Our new agent. Home and auto. Kimberly was great. Took the time to give us a quote when we were looking to relocate and then made the process seamless. Love that they ate local and available and not just a voice on a phone."
We responded:
"Ralph, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Kersha"
Michael Lacount
July 11, 2024
5
out of
5
rating by Michael Lacount
"Even when you make a claim through your insurance company, they go out of the way to make sure everything is taken care of. That is gonna be OK.. Carly Ladies of Karsher Park go beyond and very professional"
We responded:
"Michael, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Kersha"
Blessed T
July 10, 2024
5
out of
5
rating by Blessed T
"I was rear ended by another driver. Carlie, at State Farm, reached out to the other insurance company on my behalf to get the claim started. Her customer service is impeccable as well as the other staff. If you need an insurance agency that you can depend upon, I would definitely recommend this agency"
We responded:
"Hello, thank you for the opportunity to earn your business. We hope to serve you for a lifetime as we appreciate you! - Kersha"
Theia Owens
July 9, 2024
5
out of
5
rating by Theia Owens
"Any questions I have are always answered efficiently and I like that I’ve known these ladies since Toccoa Elementary. Carlie and Kersha!"
We responded:
"Theia, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Kersha "
Tenika Dillipree
July 9, 2024
5
out of
5
rating by Tenika Dillipree
"Thank you carlie for helping me manage my insurance,love you guys,state farm is there 😊"
We responded:
"Tenika, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Kersha"
Renee Bowen
July 8, 2024
5
out of
5
rating by Renee Bowen
"Carly was great listening to me just now and handled everything so very friendly!"
We responded:
"Renee, thank you for your feedback! I'm glad to hear that you found Carly to be friendly and extremely helpful. We strive to provide excellent customer service. - Kersha "
Angel Lee
July 3, 2024
5
out of
5
rating by Angel Lee
"Carlie is the sweetest! Go check them out for all of your insurance needs."
We responded:
"Thank you, Angel! We're glad to hear that you had a great experience with our team! - Kersha "
Cassie Allen
July 2, 2024
5
out of
5
rating by Cassie Allen
"Carlie is amazing! She took care of my insurance needs. Looked for the best rates. Honest and trustworthy."
We responded:
"Cassie, thank you for taking the time to share this feedback from your recent experience with our agency! I'm glad to hear that our team was able to assist you in a helpful and professional manner. - Kersha "
Rich Haney
June 19, 2024
5
out of
5
rating by Rich Haney
"Leah is amazing! She followed through with everything she said she would and went above and beyond to make my experience easy and understandable."
We responded:
"Rich, I am so happy to hear about your great experience with us. We appreciate your review! - Kersha "
shelia Carter
June 5, 2024
5
out of
5
rating by shelia Carter
"Love this insurance company !!!"
We responded:
"Shelia, I appreciate you and your business! - Kersha"
Linda Kelly
April 26, 2024
5
out of
5
rating by Linda Kelly
"I've had the pleasure of working with Lola. She is very kind, patient and professional and very fast. She is the reason you got my business! Thanks Lola you're worth more than 10 stars!!"
We responded:
"Linda, thank you for this awesome feedback about Lola! Taking care of each of our customers with professionalism and respect will always be the number one priority at our office. Thank you for sharing! - Kersha "
George Anderson
April 17, 2024
5
out of
5
rating by George Anderson
"Kimberly Scott was the most knowledgeable and professional insurance agent I have ever dealt with. I wii recommend her to any of my friends looking for insurance information. Good job Kimberly, thanks for all your help."
We responded:
"George, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Kersha"
valerye holcomb
April 16, 2024
5
out of
5
rating by valerye holcomb
"Kersha and her team are THE BEST and helped us get a better deal on our Auto and Home insurance. KK guided my mother and I through our quote and gave us insights on ways to save. Thank you KPSF, happy to have such an awesome team in Toccoa, Georgia!"
We responded:
"Valerye, thank you so much for your kind review! Our team takes pride in delivering top-notch support to our customers. - Kersha "
JoleeHonso
March 15, 2024
5
out of
5
rating by JoleeHonso
"are your guys office always closed? I've tried calling yesterday and today before 5 and it redirects me to state farm saying you're closed. do you guys have new business hours?"
We responded:
"Hey! We are open. We close for lunch from 12:30-1:30. I can't locate you in our system. If you call in and press 1 it should get you to someone who can assist. We started a new prompt service to better help customers get to the right person. Or if you prefer email me your number at kersha@kershaparker.com and I will give you a call."
Carolyn Maxwell
January 24, 2024
5
out of
5
rating by Carolyn Maxwell
"It was great"
We responded:
"Carolyn, your kind feedback is very much appreciated! Thank you! - Kersha "
Ashley Mitchell
January 3, 2024
5
out of
5
rating by Ashley Mitchell
"Great experience everyone there was so nice and tried to help me in every way they could! Leah was amazing"
We responded:
"Ashley, I appreciate you allowing my team and I to provide you with an exceptional customer service experience! We will always be here to assist you! - Kersha "
Julie Brawner
November 17, 2023
5
out of
5
rating by Julie Brawner
"The customer service was incredible!! I was able to get the insurance coverage I needed quickly for a rental house. The staff especially, Carlie Rogers was so courteous, answered all my questions. I would definitely recommend Kersha Parker State Farm insurance to anyone who needs coverage."
We responded:
"Julie, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Kersha "
Tyson Dean
October 8, 2023
5
out of
5
rating by Tyson Dean
"The absolute best insurance there is. Everyone in this office is always super helpful & Kersha herself will go out of her way for a customer at anytime. We are so thankful for the great coverage we have, along with the savings they provide us compared to anyone else. Been a customer for a long time and don’t plan on going anywhere else."
We responded:
"Tyson, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Kersha"
Nick Roberts
October 5, 2023
5
out of
5
rating by Nick Roberts
"Carter was super helpful, answered everything I inquired about. Give this man a raise! Kersha Parker too"
We responded:
"Nick, Knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Kersha"
Haylee Fowler
September 28, 2023
5
out of
5
rating by Haylee Fowler
"Carlie was fantastic to work with! I was switching over insurance from a previous vehicle to a new car, and she helped me ensure I was getting the right coverage within a reasonable budget. I appreciate her time helping me and explaining the details thoroughly."
We responded:
"Haylee, it is so important to understand your insurance coverage and my team strives to make sure that you do! My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Kersha "
Domanic Norris
September 27, 2023
5
out of
5
rating by Domanic Norris
"Like a good neighbor state farm is there for real they go above and beyond for their costumers 10 out of 10"
We responded:
"Hi, I appreciate you allowing my team and I to provide you with an exceptional experience. We hope to serve your insurance needs for a lifetime. - Kersha"
Victor Boyce
September 20, 2023
5
out of
5
rating by Victor Boyce
"Nice staff. Very competitive rates"
We responded:
"Victor, My team and I will always do the best we can in providing the most affordable policies as we know your hard earned income is important to all. - Kersha"