Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Williams

Emily Williams

September 21, 2026

5  out of  5
rating by Emily Williams
"I had such a wonderful experience with Jacey and Kaiya at State Farm! They were both incredibly helpful, kind, and patient with our family throughout the entire process. They took the time to answer all of our questions, explain everything clearly, and make sure we had the coverage that was right for our family. It’s such a relief knowing we have people we can trust looking out for us. We truly appreciate everything they’ve done and would highly recommend Jacey and Kaiya to anyone looking for an insurance team that genuinely cares about their customers!"
We responded:
"Emily, thank you so much for your review! Jacey and Kaiya are such a wonderful team together! We appreciate you trusting us. "
Profile photo of A Lawson

A Lawson

September 10, 2026

5  out of  5
rating by A Lawson
"Jacey was very helpful and kind. She quoted me on insurance and walked me through the different kinds of coverage."
We responded:
"Jacey is so very sweet and loves helping- we are lucky to have her! Thank you for the 5 stars :)"
Profile photo of Sarah Grant

Sarah Grant

September 10, 2026

5  out of  5
rating by Sarah Grant
"Kaiya has been phenomenal to work with! We really were looking for a plan to save money for our family, and she came through and helped us out in a big way. Highly recommend working with her!!"
We responded:
"Thank you so much for sharing your experience with us. We agree Kaiya is phenomenal! Thank you for trusting us. "
Profile photo of Jacob Jackson

Jacob Jackson

August 20, 2026

5  out of  5
rating by Jacob Jackson
"Helped us bundle auto, home, life, and health insurance at affordable rates!"
We responded:
"Thank you, Jacob. We appreciate your trust in us, and if you need anything just give us a call! "
Profile photo of Jacey Lawson

Jacey Lawson

August 19, 2026

5  out of  5
rating by Jacey Lawson
"Helped me get all of my policies started & saved me over $20 a month on my renter’s insurance payments!"
We responded:
"Thank you for your 5 stars Jacey! We appreciate you and your family trusting us with your biggest assets. We are here if you need anything! "
Profile photo of Bree Sharpe

Bree Sharpe

July 26, 2026

5  out of  5
rating by Bree Sharpe
"From the time me and my husband walked through the door we were met with friendliness and were treated with kindness! Lola was absolutely amazing and got us an awesome quote and answered all of our questions! Couldn’t have had a better experience! Thank you so much State Farm ❤️"
We responded:
"Thank you so much Bree for your review! Lola is amazing!! We greatly appreciate your business and give us a call if you ever need anything. "
Profile photo of Roy C Sosby

Roy C Sosby

June 15, 2026

5  out of  5
rating by Roy C Sosby
"Excellent service! They care about you as a customer. So pleasant to work with! Highly recommended 👌"
We responded:
"Thank you so much Roy. We appreciate you! "
Profile photo of tammy Draper

tammy Draper

May 16, 2026

5  out of  5
rating by tammy Draper
"It's been a pleasure working with Kershaw Parker -State Farm they've always been very helpful & professional very pleasant employees. And great rates."
We responded:
"Thank you so much Tammy for your review. We greatly appreciate your trust in our agency. "
Profile photo of Penny Rodrigues

Penny Rodrigues

April 30, 2026

5  out of  5
rating by Penny Rodrigues
"Always quick responses , Friendly staff"
We responded:
"Thank you Penny for your review! We appreciate you trusting us. "
Profile photo of Brady Stovall

Brady Stovall

April 28, 2026

5  out of  5
rating by Brady Stovall
"Really welcoming and willing to help you out"
We responded:
"Thank you so much for your review! We are so grateful for you."
Profile photo of L Lucas

L Lucas

April 22, 2026

5  out of  5
rating by L Lucas
"Best in agent in the area!"
We responded:
"We greatly appreciate your business and your sweet review. Give us a call if you need anything :)"
Profile photo of Kimberly Elrod

Kimberly Elrod

March 31, 2026

5  out of  5
rating by Kimberly Elrod
"We had the pleasure of working with Kimberley Scott. She was super responsive, answered all of our questions, and saved us money! Would highly recommend."
We responded:
"Thank you for your review. Kimberley in our office is one of the best. We thank you for trusting us. "
Profile photo of Natalie Seigler

Natalie Seigler

February 26, 2026

5  out of  5
rating by Natalie Seigler
"Kimberly was AWESOME!!! She worked so hard and was beyond helpful getting us the best quote. We are saving so much money switching over to State Farm. Highly recommended letting them help with any insurance needs you may have."
We responded:
"Thank you for your review. We greatly appreciate your review and agree Kimblery is awesome! Let us know if you need anything :)"
Profile photo of A M

A M

January 29, 2026

5  out of  5
rating by A M
"Lola is amazing! She helped me and my family get the coverage we needed and wanted. The process was seamless and easy. Thank you Lola for what you do to help others every single day!"
Profile photo of Lindsey Fountain

Lindsey Fountain

January 26, 2026

5  out of  5
rating by Lindsey Fountain
"Helped me so much when I lost my policy! Kimberly was awesome!"
We responded:
"Thank you so much for your review! We agree she is awesome. Thank you for trusting us. "
Profile photo of Chrono Malice

Chrono Malice

December 20, 2025

5  out of  5
rating by Chrono Malice
"Kimberly was professional and caring and helped me get exactly what I wanted"
We responded:
"Thank you for your review. We love hearing how Kimberley helped in so many ways. She is the best at what she does. We appreciate you and your business and wishing you a Merry Christmas. "
Profile photo of Joseph Handwork

Joseph Handwork

December 18, 2025

5  out of  5
rating by Joseph Handwork
"Kimberly has been very helpful and given me great options for bundling both my home and auto insurance. Highly recommend."
We responded:
"thank you so much for your kind words Joseph. Kimmy is one of our best. We appreciate your business and let us know if you need anything. "
Profile photo of Michael Talent

Michael Talent

December 12, 2025

5  out of  5
rating by Michael Talent
"I can't say enough about how great the employees in this office are. They have always been there for any insurance questions or calamities I have had. But, most recently I needed to use the roadside assistance and the 800 number was my point of contact. That national service for State Farm ended up not using my roadside assistance service and ended up charging me the full price for the tow. This was on the weekend so I couldn't reach out to the Kersha Parker office until the next Monday. Lola was the person that worked this issue i had and in no time she got me a refund from the tow company and got everything worked out for me. In my personal opinion Lola went above and beyond her job description to insure that I not only got my refund but to make sure I had all my needs as a customer were met. In my dealings with this office all of the employees share this sense of dedication to the customers but today I want to especially express my gratitude to Lola. Thank you for all you do Lola."
We responded:
"Thank you so much for your review. It's been a pleasure chatting with you today and we greatly appreciate you and your kind words. Lola is always one to help problem solve and figure things out. We hope you have a wonderful Holiday season. "
Profile photo of Hannah Maye

Hannah Maye

November 25, 2025

5  out of  5
rating by Hannah Maye
"Mrs Kimberly was the sweet and most understanding woman at State Farm she worked with me and also waited on me while being with her family thank you so much"
We responded:
"Hannah, thank you for your review. She is the best at what she does, and we are so thankful for you sharing your experience. We hope you and your family have a beautiful holiday season. "
Profile photo of Rusty Aiken

Rusty Aiken

May 16, 2025

5  out of  5
rating by Rusty Aiken
"Carlie and Ana are always so helpful. Love all the girls up there!"
We responded:
"Rusty thank you for your review. They both are the best. We hope you have a wonderful holiday season."
Profile photo of Randi Chastain

Randi Chastain

May 16, 2025

5  out of  5
rating by Randi Chastain
"10/10 customer service! Every time we have questions Ana Harvey has always been able to answer them!"
We responded:
"Randi thank you for your review. Ana is always ready to help. We appreciate you and your business. Happy holiday season to you and your family. "
Profile photo of Victoria Walker

Victoria Walker

May 13, 2025

5  out of  5
rating by Victoria Walker
"A+ customer service! Carlie was very helpful when needing to file a claim."
We responded:
"Thank you, Victoria, for your review! Carlie is the claim queen, and we are so grateful for her service here with the agency. We appreciate you and if you ever need anything just give us a call or stop in. "
Profile photo of Mike Greene

Mike Greene

April 3, 2025

5  out of  5
rating by Mike Greene
"Go see Kimberley Scott. She's the best! A+"
We responded:
"Thank you so much Mike! We agree, she is A+. We greatly appreciate you and if you need anything just give us a call :). "
Profile photo of Judy Freeman

Judy Freeman

March 14, 2025

5  out of  5
rating by Judy Freeman
"Pleasant experience getting great coverage with an affordable rate on my auto insurance. Carissa helped navigate me through the process, and Alex was wonderful helping finalize all the quotes, being professional and friendly! The entire office has a welcoming atmosphere, and ready to assist🥰"
We responded:
"Judy, Thank you so much for your review. Carissa and Alex are an amazing team! We appreciate your trust in us. We are here to serve you! "
Profile photo of Jane Skelton

Jane Skelton

February 12, 2025

5  out of  5
rating by Jane Skelton
"Excellent and knowledgeable people in the Toccoa especially Lola and Anna. Very helpful and pleasant."
We responded:
"Jane, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Kersha "